At Summerhill Homes, we value your business and respect your right
to privacy. We want you to feel secure about any private information that you provide
to us, and have therefore outlined our Privacy Policy below.
This Privacy Statement has been adopted by Summerhill Homes in order
to demonstrate our commitment to the protection of individual privacy. The following
discloses the personal information collection, use and disclosure practices of Summerhill Homes.
For the purposes of this Statement, "personal information" means information that
is personally identifiable to individuals. "Non-identifiable information" means
information that cannot be associated with or traced back to specific individuals
with any certainty.
How and when Summerhill Homes collects personal information
1. Summerhill Homes collects personal information from individuals
on a voluntary basis through surveys, contest entry forms, registration forms, questionnaires
and transaction documents both online and offline. The personal information includes
contact information (for example, name, mailing address, e-mail address, telephone
number), demographic information, household information, preference information
and transaction-related information.
Use of personal information by Summerhill Homes
2. Summerhill Homes uses personal information that it collects for
the following:
- To communicate with individuals
- To understand individual needs
- To promote and offer products, services and special offers that meet individual
needs or that might be of interest to individuals based on information provided
and approved by Summerhill Homes.
- To provide individuals with products or services that are requested or that is part
of Summerhill Homes ongoing service with it's customers
- To conduct, process and complete transactions with Summerhill Homes customers
The information also enables us to develop and customize our products and services
to better meet the needs and preferences of customers. Summerhill Homes may, from time to
time, contact individuals by electronic format, regular mail or telephone for any
of the purposes set out above.
Disclosure of personal information by Summerhill Homes
3. Summerhill Homes does not sell, rent or trade personal information
that it collects. Summerhill Homes will not knowingly disclose personal information to any
third parties except in the following circumstances:
- When Summerhill Homes has received consent to do so or under limited circumstances specifically
described at such time as personal information is collected;
- When Summerhill Homes, in good faith, believes the law permits or requires such disclosure;
- To affiliated and associated companies within the Summerhill Homes group of companies and
only for the purposes described in paragraph 2 above. These affiliated and associated
companies and their respective employees are restricted from using the personal
information for any other purpose other than as described in paragraph 2 above.
- To its agents, professional advisors, promotional and marketing agencies, and to
any other Third Parties in order to complete transactions, to process data and to
service customers. These Third Parties and their respective employees are only provided
with such personal information as is necessary to perform the services for which
they have been contracted and are restricted from using the personal information
for any other purpose other than as described in paragraph 2 above.
- In the event of the sale of Summerhill Homes, personal information may be one of the transferred
business assets.
Retention of personal information by Summerhill Homes
4. At such time as personal information is no longer required for the purposes stated
in this Privacy Statement or other statutory requirements, such personal information
will be made anonymous or destroyed.
Collection, use and disclosure of non-identifiable information
5. Summerhill Homes collects and uses Non-Identifiable Information
to assess the effectiveness of web site content and traffic. This allows Summerhill Homes
to improve the quality of visits to web sites managed by it by streamlining visitors'
ability to navigate these sites and developing featured programs and content that
will be of interest to visitors. Aggregate non-identifiable information is used
to perform statistical analyses of the collective characteristics and behaviour
of individuals, and to measure demographics and interests.
6. Summerhill Homes also uses aggregate non-identifiable information it collects to inform
its current and prospective sponsors and advertisers about the number of visits
to its web sites, the demographic characteristics of these visitors and the number
of times visitors have viewed and "clicked" on their advertisement(s). Summerhill Homes
also discloses to advertisers the overall demographics available regarding visitors
who "clicked" on their advertisement. Aggregate non-identifiable information may
be used to describe Summerhill Homes services and products to third parties such as prospective
business partners and financial institutions. In any of these circumstances, only
non-identifiable information in an aggregate form and not personal information is
disclosed.
Web sites operated by third parties
7. Web sites operated by Summerhill Homes may contain links to other web sites that may
collect personal information. This Statement does not extend to the data collection,
disclosure, use and retention practices of such third parties and Summerhill Homes does
not assume any responsibility for the privacy practices, policies or actions of
such third parties. Individuals should read the privacy policies of such third parties,
and make an informed decision whether or not to visit such web sites and/or provide
personal information to such third parties based upon their privacy practices and
individual discretion.
Safeguarding personal information
8. Summerhill Homes has taken measures to protect the security and
confidentiality of personal information as are appropriate in the circumstances.
Personal information is stored in confidential databases and locations in the Greater
Edmonton Area. These sites have appropriate security measures in place to protect
against the loss, misuse and alteration of personal information under the care and
control of Summerhill Homes. Any information transmitted via the Internet, however, may
be intercepted by third parties. Summerhill Homes does not assume any liability for interception,
alteration or misuse of information transmitted over the Internet. Summerhill Homes employees
are restricted from using and disclosing personal information collected by Summerhill Homes
other than in accordance with this Statement.
Accessing personal information
9. Individuals have the right to access, verify and correct or amend all of their
personal information collected by Summerhill Homes Summerhill Homes believes
that it is imperative that personal information be as accurate, complete and up
to date as is necessary for the purposes for which it is collected. Accordingly,
to help Summerhill Homes keep personal information as current as possible, Summerhill Homes encourages
individuals to amend inaccuracies and make corrections in their personal information
collected by Summerhill Homes as often as necessary. To access verify and correct or amend
personal information, please send an email to the Privacy Officer at Summerhill Homes at
privacy@landmarkgroup.ca or call at 780-432-2121.
How to File a Complaint
10. To file a complaint with Summerhill Homes concerning the collection, use and/or disclosure
of personal information, please send an email to the Privacy Officer at Summerhill Homes
at privacy@landmarkgroup.ca or call at 780-432-2121. All complaints will be investigated
by the Summerhill Homes Privacy Officer as soon as is practical in the circumstances. Individuals
will be notified of the outcome of the investigation of complaints clearly and promptly
and will be notified of any relevant steps taken or to be taken as a result of a
complaint.
The choice to provide personal information or to receive certain information and
promotional materials
11. Individuals always have the choice whether or not they wish to supply Summerhill Homes
with personal information. Individuals wishing to "opt-out"
of receiving certain informational and promotional materials from Summerhill Homes or who
otherwise object to the collection, use and disclosure policies as provided under
this Privacy Statement, are asked to contact the Privacy Officer at Summerhill Homes by
email at privacy@landmarkgroup.ca or call 780-432-2121.
Comments and questions
12. Any comments or questions about this Statement, should be addressed to Summerhill Homes
as follows:
By mail:
Summerhill Homes
9793 – 54 Ave NE
Edmonton, AB
T6E 5J4
By email:
privacy@landmarkgroup.ca
By phone:
780-432-2121
Effective date of Statement
13.This Statement has been adopted by Summerhill Homes as of February 6, 2004. Revisions
to the Statement will be posted on www.landmarkmasterbuilder.com as soon as practical.